FAQs

1. What is Weld Permanent Jewellery Supplies?

Weld Permanent Jewellery Supplies is a wholesale supplier specialising in high-quality charms and chains for jewellery businesses. We carefully select our products based on industry trends and our top sellers in our business.

2. Who can purchase from Weld® Permanent Jewellery Supplies?

Weld® Permanent Jewellery Supplies caters exclusively to businesses, such as retailers, jewellery designers, and other wholesale buyers. You must have a valid business license or resale certificate to make purchases.

3. How do I create an account with Weld® Permanent Jewellery Supplies?

To create an account, simply click on the "Sign Up" button on our website and follow the registration process. Make sure to provide all the necessary business information.

4. What are your minimum order quantities (MOQ)?

MOQ may vary depending on the product. You can find specific MOQ information listed on each product page.

5. Do you offer discounts for larger orders?

We do not currently offer volume discounts for larger orders.

6. What payment methods do you accept?

We accept various payment methods, including credit cards, and PayPal. You can choose the option that suits your business needs.

7. What is your shipping policy?

Our shipping policies and rates are detailed on our website. We offer reliable shipping options to ensure your order reaches you in a timely manner.

8. Can I return or exchange products?

We have a clear return and exchange policy outlined on our website. Please review it for details on our procedures and any associated fees.

9. How can I contact your customer support team?

You can reach our dedicated customer support team through our "Contact Us" page or by emailing info@permanentjewellery.co.uk We are here to assist you with any questions or concerns.

10. What if I can't find the product I'm looking for on your website?

If you can't find a specific product, please contact us with the details of what you're seeking. We will do our best to assist you in sourcing the products you need.

11. Are your products lead-free and safe for use in jewellery making?

Yes, our products comply with safety standards and regulations, and we prioritize offering lead-free and safe materials for jewellery making.

12. Are your products hallmarked?

Some products may come with a pre-hallmarked stamp, however if you intend to adapt your purchase (i.e.; add chain to a charm or vice versa, the whole piece will need to be hallmarked if above the hallmarking weight thresholds set out in your country/region.