Delivery Information
At Weld® Permanent Jewellery Supplies we are committed to providing a smooth and efficient delivery process for our valued B2B customers. Please review the following information to understand how we handle deliveries:
1. Shipping Methods
We offer various shipping methods to accommodate your specific needs and preferences. Shipping options and delivery times may vary based on your location and the products you've ordered. During the checkout process, you will be provided with available shipping methods and estimated delivery times.
2. Shipping Rates
Shipping rates are calculated based on factors such as the weight of your order, the destination address, and the selected shipping method. The shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
3. Order Processing
Once you place an order with us, our team will process it promptly. This includes verifying product availability, preparing the shipment, and arranging for delivery. You will receive an order confirmation email with details of your purchase and an estimated delivery date.
4. Tracking Your Shipment
We provide tracking information for your convenience. When your order is shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery through our website or the carrier's website.
5. Delivery Times
Delivery times may vary depending on the shipping method and your location. We make every effort to ensure timely deliveries, but please note that unexpected delays due to weather conditions, carrier issues, or other factors beyond our control may occur. We appreciate your understanding in such cases.
6. Receiving Your Order
When your order arrives, please inspect the package carefully before signing for it. If you notice any damage to the package or its contents, please make a note of it on the delivery receipt and notify our customer support team as soon as possible. We will work with you to resolve any issues.
7. International Shipping
For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the buyer and are not included in the product or shipping costs. Please be aware of your country's import regulations and fees when placing international orders.
8. Contact Us
If you have any questions or concerns about the delivery process, shipping methods, or specific delivery requirements, please do not hesitate to contact our customer support team. We are here to assist you and ensure a smooth delivery experience.
Customer Support:
Email: info@permanentjewellery.co.uk
Thank you for choosing Weld Permanent Jewellery Supplies. We look forward to serving your wholesale charm and chain needs with care and efficiency.